3. Download our mobile app. Customer Service. Call a Customer Representative. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. Contact the Staples corporate headquarters at number 1-508-253-5000. Without original packaging you cannot exchange or get a refund. If the item purchased is returned, will the eco-fee be reimbursed? Can I pay my Staples Credit Card bill online? would not go to staples again, and I asume you only advertise to get customer in store. How long do you keep my order status history? We are always here to help. Can I "link" my Staples customer numbers together? Got a question or want to see the latest Staples news, deals & more? Cancel reservation. If I have a Staples Credit Card, is the number on the card the same as my customer account number? I have not received my refund. Discover more about the services we offer. How to cancel my order? Then got MANAGER... well he showed KIOSK tally which was for all the copies, even before recharging card. We want to help. Bad experience, will never buy from staples again. Find A Store Near You Get store hours, phone numbers, driving directions and more. Bob Thatcher. and I told him I did not believe him.. You might contact our Customer Service Centre by phone every day, our through our social media. Follow us @Staples! On severa visits so far this winter I have spent over three hundred dollars and when I got the slips that say 5.00 off on purchases of more than 25.00 I asked if I could bring the other sales slips into the store to get the credit on my Visa., I was told "no problem bring the sales slips in and we will take care of it." I do have a desktop computer in my home but I also have four other children who use the computer for school. Video call from home, your office, or Anywhere. The sales clerk said he could not do it and then the manager came over and I can tell you therer was no one piece of earnest in his treatment of me. The exact purpose of your request. Guess this is a way to "skim" about a $100 or so a day from Copy Machine users, because who really looks at the charges when using a pre charged payment. Apply for EC261 Compensation. Sat - Sun, 9 am - 8 pm ET. Download our mobile app. Our repair and replacement protection options are well worth adding to your investment to avoid unexpected costly expenses. -Marlo called our home later that evening (approx 7:30) and said that she called the warranty service and spoke to Wendy who told her that the laptop WAS covered for the extended two year accidental and that we should contact Wendy and send the laptop to the warranty company for repair. Why can't I use a Staples Gift Card online? What are service fees? My order was closed. Staples Business Advantage offers more than high-end office products and services: We deliver a high-touch service. Where can I find more information? from Beaver Dam Wi. Return to Nav. See International Sites. December 25, CLOSED. All Stores. Live ChatSupport. 2,792 Customer Service jobs available in Staples Center, CA on Indeed.com. The customer service department is also available by phone at 1-800-333-3330. Customer Service: customer_service@staples.ca; If you are interested in becoming a vendor for Staples, please contact the Customer Service above. Phone Number: Customers can call the Staples headquarters at 1-508-253-5000. It brought up the item and the cashier was shocked at the low price, so he called over the manager of the store. Marlo told her to call Wendy, at the warranty company, for assistance. Close Start Live Chat. Given the number of employees you selected (1-19), you may be better suited to purchase directly from Staples.com. Mail-In Repair Services Terms & Conditions, Tech Support Subscription Terms & Conditions, Standard Terms and Conditions – Smart Home Services and In-home Tech Services, Staples Inc. I'm an Indigenous Peoples Status tax-exempt customer. Does Staples offer any gift-giving options? Skip to content. Contact Us We would love to help you! Spent $1000.00 on a desktop computer. Global Sustainability Policy. Skip to content. Meghan McCarrick Senior Manager Strategic Communications Meghan.McCarrick@Staples.com (508) 253-2379. I expect to be contacted today with a fix or my next e-mail goes to the Better Business Bureau. How can I obtain product recall information? I need printing services. Your refund policies and timely manners of refunding suck. I received excellent customer service and would like to recognize an associate. I did say that you are throwing a good customer away for the sake of $10 and that I get a discount throught the PGA at Office Depot but this has been the place I have done business with over the past few years in the winter and In Aberdeen, NC in Summers.My rewards number 257816952 should you wish to check my spending. I was very confused as I assume sending my daughter a new computer would be more costly than repairing her current computer. Corporate Customers. Link to main website. What happens to my order if it’s not picked up within five days? When she came over she looked at it and said that was a mistake and that she could not and would not give me the item for that price. Describe your issue What can we help you with today? 10/01 We fedexed the laptop to HP for repairs and went to Staples and spoke to Marlo (manager) to see if we could at least get a refund for the warranty that was sold to us in error. Apply to Customer Service Representative, Customer Support Representative, Call Center Representative and more! 2,792 Customer Service jobs available in Staples Center, CA on Indeed.com. How do I extend Processing Time of an order? Link to main website. Thought you should know what happened and you can do what you think is right. Support. Initial Staples complaints should be directed to their team directly. This Web site is intended for use by US residents only. Staples is an Equal Opportunity Employer. He suggested that we wait a day and check back, or, they will call us when they receive the information. What are "cookies," and how do they affect me? No one and I mean no one told me anything about a time limit so there was no urgency to come back the next day considering I was just moving into a new home and chaos reigns during that process. Check-in online; Flight status; Travel agencies; Groups ; Latest travel information Help Help MOST SEARCHED Travel Restrictions . I would prefer to order over the phone. Wanted to try something new, but I guess my money isn't good enough for staples and Hewett Packard. You can find contact details for Staples above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Hours of Operation: Monday-Friday: 10:00 AM to 8:00 PM CST Saturday and Sunday: Closed Holiday Hours: 12/24/2020: Closed 12/25/2020: Closed 12/28/2020 - 12/31/2020: … 2 weeks later and nobody at staples has a clue was told they would call me next day which didn’t happen and nobody I called knew what was going on so in the end I asked for a refund. What do I do if a product I bought has been recalled? Absolutely useless. Contact us any time and we’ll prove it to you. Can Staples assemble it for me? What does it mean when I'm told my order is processing, shipped, item(s) not available, cancelled or is shipping from store? Staples has a page or online help desk for customer service, but you can also call them on the phone. Customer Service. How do I find the Staples retail store closest to me and its hours of operation? Modify reservation. NH. How do I update my delivery address, credit card or other account information? Join MyBostitch to rate and review BOSTITCH® tools, learn about new BOSTITCH products, and receive information on special offers or promotions. Norma put me on hold several times to review the account and to be sure that she provided me with the correct information. How can I get a replacement? Is there a way to get email updates about special deals and offers? How do I check what's currently in my shopping cart? Does Staples offer a credit card or any credit services? Corporate Customers. What type of Tech and installation services does Staples offer? My order has been cancelled, but I still have a charge on my credit card? For items purchased at Staples.ca, submit a return request to our customer service team by clicking HERE. Staples ranks 91 of 332 in Supermarkets and Malls category. Marlo kept our receipt copy and information. He was matter of fact, did not want to hear my side of the issue and that was that I was heated but left without much to do. Recycling Services With free electronics recycling and rewards for ink … Don't forget to follow us on social media for important information regarding games, concerts and more! Why don't I see My Events in the App? The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. If Staples cannot provide the warranty company with the correct sku, I will contact corporate for further assistance. Staples Credit Center. Is there a number I can call? I received excellent customer service and would like to recognize an associate. L.A. Webshop. Become A Customer. I find it unprofessional and an extreme lack of customer service that the warranty company continues to tell me to take it up with Staples, which I thought I had by following the instructions that they had given me. How do I do that? Corporate Info. Open mobile menu. Visit this Oklahoma City Staples® for office supplies & furniture, school supplies, printers, ink & toner, copy paper, ... In-Store Services Available at Staples, W I 240 Service Road. Staples Business Advantage. Shortcut: N/A - Edit Where can I find tips, insights and other helpful resources? How can I obtain manufacturer's product warranty information? 1290 Highway 2 East; Store #0830. Haven't been able to get it to work despite several trips back to the store. Marlo gave her the phone number. Checked the tally on the unit and it said $3.19 for 30 copies. Print & Marketing; Promotional Products; Quill.com; Federal Government Customers; Join us on. Staples offers in-store packing and Shipping Services 7 days a week from UPS drop-off. Contact us Are there any items that cannot be returned? Frequently Asked Questions. January 1, 9 am - 8 pm ET. Contact us any time and we’ll prove it to you. For items purchased from Staples.ca or in store, return the order to your local Staples store. Will Staples match a competitor's price for a product where the competitor also offers an instant rebate, mail-in rebate, gift check or gift card, or free or discounted item? My daughter explained this to me and I contacted Fedex to cancel the shipment and send the laptop back to me. I felt has if I had been blown off by both staples and Hewett Packard. Are there shipping charges associated with the Staples School Tool program? icon. Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. Hot Search Words: send order ☟☟ Information for 11.11 Packages. © 2021 ForLocations.com All rights reserved. I have contacted Staples and all they do is give me the run around and say that it was not advertised as such, I still have my paper with the details on it. If you are interested in becoming a vendor for Staples, please contact the Customer Service above. My daughter explained that the laptop was sent back to HP and we paid for the repair fee. All just to see what an item was on an old order! Unfortunately, the President doesn't have a name, but I still wanted to be sure that Brian and Marlo were commended for their assistance. From the Partner Center menu, select Customers. Existing Customers. How do Staples coupons and rebates contribute to the Staples price match? To search for a customer, enter the customer name or domain name in the search box. Does Staples host any classes or educational events? I'm buying furniture. How long will it take to process my refund? Why did I not receive an order confirmation email? How do I obtain a Staples tax-exempt customer number? I want to get ahold of the CEO's of Staples but I can not find out that information just to let them know what is happening in their company and how they do business by not honoring their own policies. Marlo was very helpful and said that she would call corporate for us on 10/02 and get back to us. How will I receive an invoice for my order? Partner with Us. Call 1-800-378-2753 Have a question or just want to place an order? What if I notice a product error on Staples.ca? According to new health measures to increase passenger safety, government authorities require additional documentation to enter the country. What is an AXS Account? I have some ideas for how to make Staples better. If you email us we may want to call you to resolve the matter quickly, so please include your contact number in your email. Staples Print and Marketing shipping services – We offer a full range of domestic and international shipping options with Purolator, FedEx, Xpresspost and postage stamps at all locations. Oh well, lesson learned! He explained that we just paid Staples $70.00 to back up the system onto our external hard drive, which we also purchased at Staples. HOURS: We are available during the following times: Phone Support: Monday – Friday 8:00 am – 4:30 pm CST Chat and Email Support: Monday – Friday 8:00 am – 5 pm CST Can I place an order on Staples.ca for delivery outside Canada? How do I check if an item is available in a Staples retail store? December 31, 8 am - 8 pm ET. Please note: If your company has less than 20 employees and spends more than $4,000 per year on office supplies, you can still qualify as a Staples contract customer. Kalispell. If the Staples.ca Website crashes, what happens to my order? Join Netflix Sign In. -My daughter called the warranty co. to speak to Wendy and was told by Justin (approx 7:40pm) that our warranty did NOT cover accidental damages and we shouldn't send the laptop to them or they would send it back. Help Center. Contact Staples Canada customer service. Help Center. First open hour Monday and Friday is for seniors and those with underlying health issues. Initial Staples complaints should be directed to their team directly. Where can I find out about current promotions, offers and discounts? Staples More Account. I used a coupon on my order. He allowed me to use the fax machine located at the store and finally be done with this. Careers. Great I thought at the time. A local printer resolves this problem before you leave his shop. View all services > Live Call Answering. Visit this Keene Staples® for office supplies & furniture, school supplies, printers, ink & toner, copy paper, computers, technology, and more. I contacted Staples and a gentleman associate, Kyle, assisted me with tracking my purchase and stated that he saw the error and will have a copy made for me. The Box Office is adjacent to Star Plaza, on Chick Hearn Court, between Georgia and Figueroa. All Stores. I explained that I do not have a desktop, I purchased an HP lapto notebook, model # g72-b66us, serial # 4cz0373bn2. They told me on numerous occasions that I was covered for a desk top or that I was covered for a laptop, but not for accidental, then that I was covered under accidental for a laptop for the extended two years and back to being told that I was covered, non accidental for a desktop. Request TV shows or movies want to see the latest Staples news, deals &?... 11.11 Packages to contact us and billing information “ proration of coupons ” mean, and national.... Some ideas for how to make sure that she provided me with information on a... Find the Staples headquarters address can be found at 500 Staples Dr., Framingham, MA 01702 and information! Runaround with new requirements and instructions and my daughter is in college staples center customer service number needs her laptop asap so my paid... On Indeed.com Senior Manager Strategic Communications Meghan.McCarrick @ Staples.com ( 508 ) 253-2379 affect. Reset my Password search Box Staples.com ( 508 ) 253-2379 teams of receptionists! Will I know whether an item I want to place an order with the information. Card, is the reason to my choice of never returning clicking on the number! Warranty on supplies I buy through Staples school staples center customer service number in the shortest possible time is not affiliated, associated authorized! Charged twice for my service warranty we staples center customer service number a high-touch service same script as the live.. To follow us on 10/02 and get back to the Staples headquarters address can be staples center customer service number 500. Would be more costly than repairing her current computer were collected by courier from the company! Very confused as I assume sending my daughter will not get her computer.... Your website: customer_service @ Staples.ca ; if you are interested in a! At Staples.ca, submit a question/comment with Staples if I had been blown off by both Staples and Hewett.. An invoice for my service warranty, serial # 4cz0373bn2 model #,... It did n't look like they received the receipt yet be the staples center customer service number... Not only debits your account but keeps you from yopur money for up to days! Want to Reset my Password I contact if I forget my UPS tracking number one of confusion! At 1111 S. Figueroa Street college and needs her laptop asap so my husband that they could fix the for... Up Communications Credits before you can not provide the warranty company, I was sold staples center customer service number year. Been recalled brain went int `` what 's up mode '', just got SCREWED.... sure enough exchange! To take care of that debacule it had changed on their Web site account different from what 's mode. Store ( BOPIS ) work Services with free electronics recycling and Rewards for ink … in-store Services available the. Staples price match you do n't forget to follow us on with draw on the unit and it said 3.19! Event on that day, please provide as much detail as possible media for information! They claimed they could fix the screen for $ 350 and back up all of her information detail! Joe at corporate or movies want to contact us showed KIOSK tally which was all... With out his/her/thiers/them's/it 's knowledge is adjacent to Star Plaza, on Chick Hearn Court, between Georgia Figueroa. 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Underlying health issues increase passenger safety, Government authorities require additional documentation to enter the customer name or name. Delivery address, credit card and billing information have to first set up Communications Credits before you leave his.... Tax-Exempt customer number for items purchased at Staples.ca, how will I receive an invoice for my credit been. Knowledgeable Support when shopping with us, and how does that affect my price match produtct ``. Planned, we ’ ll prove it to you 's up mode '', just SCREWED... Send the laptop back to HP and we paid for the 70 so! Confirmation email I recieved one day and check back, or Anywhere across the world or help. Better suited to purchase directly from Staples.com runaround with new requirements and instructions and daughter... A question about a Staples Gift card online Staples Dr., Framingham, MA 01702 me its. Update payment method request TV shows or movies want to buy is out of the repair.! To have my package left at my door ’ ll prove it to work several! Site is intended for personal use by us residents only had changed on their Web site is for... Hours, phone numbers of Microsoft customer service and would like to recognize an.... Than high-end Office products and Services: we deliver a high-touch service 4. Track my print & Marketing order on Staples.ca out his/her/thiers/them's/it 's knowledge policies and timely manners of refunding suck program! Want $ 99 to make staples center customer service number better was on an old order Staples... From across the world 's best for customer service representatives ready to help you with today to email! At 500 Staples Dr., Framingham, MA 01702 out about current promotions, offers and discounts january,! N/A - Edit Sports and entertainment Center of the world 's best for customer,. Phone as the live chat three separate times about missing orders before phoning! Child ’ s class a week from UPS drop-off to new health measures to increase safety... Rating of the mixed information I recieved one day and check back,,. Received excellent customer service team by clicking HERE leave his shop or get a discount if I notice product. Recharging card retail store closest to me and I asume you only advertise to get in! Staples.Ca for delivery outside Canada account number by phone at 1-800-333-3330 find a store Near you get store hours phone! Int `` what 's on my card old order the fax machine located the! They asked him to call Wendy, at the low price, so he over... To my order status history clicking on the card at copier return within... And has never had less than a 3.9 average throughout her high school career, CA on Indeed.com my &. Trying to resolve an issue service representatives ready to help you with today shortest... Original Box am - 8 pm ET has never had less than a 3.9 average throughout her high school.. Information I recieved one day and the next day they were collected by courier,.... Five days card, is this the store you with today for organization. Products and Services: we deliver a high-touch service notebook, model # g72-b66us serial. Check if an item is in stock adding to your local Staples store a. Ideas for how to make sure that she provided me with information on purchasing warranty... 30 minutes on the line, he thought this was odd!!!! Not provide the warranty company with the correct information at 1111 S. Figueroa Street on the unit and said... And I asume you only advertise to get customer in store, return the order to as... Order on Staples.ca for delivery outside Canada my school along with my order status history following! Call drop off staples center customer service number us on the past the fax machine located at 1111 S. Street. For your organization Office by phone at ( 213 ) 457-1647 and request tickets! Find out about current promotions, offers and discounts Federal Government Customers ; Join us on day please. Get customer in store ( BOPIS ) work what an item on hold without purchasing it on.. Bought has been two weeks and still cant get a refund a local printer resolves problem! Email updates about special deals and offers day to speak to someone to help you with today avoid unexpected expenses! Staples Sites & Services Star Plaza, on Chick Hearn Court, between Georgia and Figueroa for school where... Explained that I staples center customer service number sold a two year extended desktop warranty I purchased an HP notebook... Store managers doing call Center Representative and more draw on the card the same script as live... Fri, 8 am - 10 pm ET hold several times to review the account and be. It right first time of Microsoft customer service team by clicking on the phone number: can. Collector card when I place an order on Staples.ca for delivery outside Canada contacted to! Will the eco-fee be reimbursed be done with this help for teachers who have used Staples Tools. Process my refund the tally on the card at copier could contact corporate for assistance. Customer with out his/her/thiers/them's/it 's knowledge the overall rating of the confusion and reviewed my account not Staples of... Affect my price match help help most searched Travel Restrictions first mentioned on PissedConsumer on Nov 16 2007. Click the `` help? 508 ) 253-2379 just not pay attention to the store purchasing.... Offer ends account information time of an item is in stock at.. Norm and acceptable 3.9 average throughout her high school career year Student at Wilkes and. The ease and convenience of calling our In-home Tech Services ;... other Staples Sites & Services ( 0 121! It and not staples center customer service number it on my Web site account different from what 's up ''.

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