Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. I cannot connect our Fitbit Aria scale to the new network. Click the Fitbit Connect icon > Open Main Menu > Set Up a New Device and follow the on-screen instructions. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. We have had the ignite installation for about 1 week. It cannot connect to 5GHz, WPA enterprise, or public WiFi networks that require logins, subscriptions, or profiles. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. We are always open to your problems, questions and suggestions, so feel free to contact us by, . Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. This you have to do in order to check if the network is faulty by default. I just got a new Aria 2 and I'm trying to set it up with my wifi. It will ask you if you want to connect to your network. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. Make sure it’s compatible with the network. I then connected my laptop to my iphone for internet and went through the scale setup replacing my … I just bought a fitbit Aria and have spent the last 3 hours trying to connect it to my wifi. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. It would not connect to my main network. Your Fitbit Versa can store up to 5 different wifi networks. Fitbit gives you the option of using a mobile phone or downloading a standalone program to use in Windows. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. After about 3 days the scale did upgrade its firmware and seems to be working just fine. Just plug it into a different USB port. Like turning your electronics on and off again, a quick reset can sometimes help fix any lingering tech issues. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. We may have already published articles that could help you with your problem. Press question mark to learn the rest of the keyboard shortcuts. So, new router and now my aria refuses to connect. I think you have to make sure you're on the desktop version of the site rather than the mobile one. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. Or, if you need further assistance, fill up our questionnaire as we may be able to help you with your concern. We may have already published articles that could help you with your problem. Make sure that you’re using the right one. But before we move on, if you are looking for a solution to a different problem, drop in on our, for we have already solved some of the most common issues with this device. This process may take several seconds, and eventually, the static logo will appear and the device will boot the image on the factory slot (Says go to Fitbit.com/setup). Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi ; Re-connect to your home network; Get started. Any other suggestions? Shop Fitbit Aria Air smart scales from the official Fitbit Store. This will open the add network page. Solved: I cannot get my Fitbit verse 3 to connect to my Wi-Fi so I'm not receiving my notifications. . scale on Amazon The the T These Fitbit I am trying Aria can t connect revealed Facebook is with an active VPN on RO Download the During the Facebook Connect or why not working? But rest assured we read every message we receive. My BT hub updated itself late December, and since then my scale has been able to reconnect to the wireless network, so it looks like the issue is resolved. You can download it here. There was something tricksy. Keep your Aria within 10 feet of your router during setup. http://www.GetFitOver40.com - Fitbit Aria WiFi Weight and Body Fat Scale Review. Tap the device “+” button, select Aria Air and follow the instructions. Turn it over and take out a battery (one is enough). Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. I would google your wireless router to get the default login URL/ip and the admin username and password. If you’re using a high resolution display, you may need to change your DPI settings in Windows to 100% so the program will display correctly. Now tap in the Wi-Fi settings on your watch. While it can connect to majority of the networks, your Versa cannot connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. With your charged Fitbit device nearby, click Sync Now. Restart your device. Ready to connect your scale? Go back to the Fitbit app and try again to add a Wi-Fi network. I am an avid fitbit users and recently tried to reconnect my Aria Scale. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. It cannot connect to 5GHz, WPA enterprise, or public WiFi networks that require logins, subscriptions, or profiles. The latest issue is the device just won't enter setup mode anymore. You can try this step with the above step as well. It will bring the watch back to its default settings and configuration and it may work after that. Click the Account icon on your Fitbit Versa dashboard. And it uses the app on your phone as the conduit for the data. This is a free service we offer and we won’t charge you a penny for it. I never used that one to log into any of my devices. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. 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