A simple partition tool to manage disk space in Windows 10, Brithny updated on Then locate the disk, right-click the partition you want to check, and choose "Check File System". A Universal Serial Bus (USB) Controller is a chip or device that enables the … 2. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. A faulty USB port/cable, or a damaged USB hub on PC, 2. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. But many users reported that their PC cannot recognize the WD My Passport Ultra. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Right-click the top Value and click Copy. Step 2. Right-click on Unknown device > select Properties. 1. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. Plug it to another USB port. You can solve it through updating your USB controller software. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Not to worry. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … If the drive is not detected, try replacing the USB cable connecting the My … Reinstall USB Controller. WD My Passport Ultra Not Detected in Windows 10 [Solved]. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. There are two ways you can get the right drivers for your USB controller: manually or automatically. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. Not to worry. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  No drive letter is assigned to WD Passport drive, 3. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Driver Easy will then scan your computer and detect any problem drivers. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. A proper connection is the most basic … The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. 1. Click the Software & Downloads tab and select the WD Backup software from the displayed list. Last night it worked perfectly, but today it isn’t even showing up in disk management. Step 5. I think I disconnected incorrectly. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. The problem exists on the USB cable. Step 2. Step 3. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". 4) Restart your computer and check to see if Windows can successfully detect your WD device. (This requires the Pro version which comes with full support and a 30-day money back guarantee. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. 2. Due to some errors, it might not show in my PC/computer. This way applied to the situation that your … How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". Then restart PC and you can check out whether the problem still exists or not.Â. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. (This requires the. You can set it to run automatically to your schedule. It's not showing up on my desktop. Check the cable and port. Corrupted file system or bad sectors makes WD drive unreadable, 5. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page). Step 6. In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. 2) Type diskmgmt.msc in the box to open Disk Management. (If you are not professional, please try this tip. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. All-round disk & partition management software for personal and commercial use. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. Step 1. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. I have a WD Ultra Passport. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Or you can take your WD drive to a local hard drive repair center for professional help. Open its properties and then open drivers, simply uninstall it. ALL RIGHTS RESERVED. Be sure to choose only driver that is compatible with your variant of Windows versions. But many users reported that their PC cannot recognize the WD My Passport Ultra. Method 1: Initialize WD hard drive in Disk Management. You can change the ports to … It does recognize the older 1G WD MyPassport. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. 1. When she's not writing, she likes reading literary novels and poetry. I have an iMac 27" that will not recognize my 3G WD MyPassport. Restart your computer and insert/plugin your passport again into PC. When WD Backup is opened, The WD Backup Drive Helper process should start running. For further issues related to the WD passport, check the questions and answers below. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. In situations where you are unable to detect your hard drive. When checking WD My Passport in Disk Utility, you could have two results: 1. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. • The LED light blinks or is solid. You can see your passport drive visible there. Right-click on the Windows icon at the left corner and select Device Manager. Fix Device Driver Problems. Universal USB controllers drivers are outdated. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. 2. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. WD Backup does not see my drive. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. All rights reserved. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. Copyright © EaseUS. Right-click on the Windows icon and select "Device Manager". Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). When the WD Passport drive is not working, it's highly possible that the device driver is not updated. When it has completed, click "Finish". Hopefully you find this article helpful. First, please check the ports on both the external drive case and the Mac. 2015 MacPro. Format WD hard drive or external hard drive to NTFS for saving data again. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Replacing the USB cable. Check the fixes and follow tutorials below to get rid of this issue immediately. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. Select "Search automatically for updated driver software", wait for the process to complete. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. Step 2. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Just pick the time and frequency to back up important files from your system onto your My Passport … Step 2. Step 3. Search and find some manual guide online to check the physical error on your WD hard drive. If you need more space, delete some useless files on it to free up space. • I hear it whirling inside. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; ... with a correct file format and a drive letter. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Copy and backup important data from your WD hard drive to another storage device. If not, WD Backup will not see the drive. You may even try it on a Windows PC. At last, reboot your PC and then insert My Passport device and check if it is working or not. • It shows up on my disk utility. Step 3. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). 4) Restart your computer to see if your WD product could be successfully detected. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. My Western Digital My Passport is not being detected. If there is no letter, try to assign one. Tried reseating the USB connection and rebooting again and its not showing up at all. When I plug the drive in, the light comes on, and it beeps. Step 4. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. 3. 4. Feel free to leave a comment below. I have switched cords with the one that works and it makes no difference. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. You can open Device Manager to check and fix the issue. Press Start + … Let it manage your storage drive: resize, format, delete, clone, convert, etc. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? 1. Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. Step 7. Reconnect the WD drive via a new USB hub or to a new computer. You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. WD Backup not seeing my drive may be caused by various reasons. However the device itself is … When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. Expand Device Manager and right-click the WD My Passport Ultra drive. Why is my external hard drive not showing up? Step 2. Is there a possible way that can help me to repair the not detectable WD drive to work again? On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. Try Quick fixes when WD hard drive is not recognized by Mac. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. Cntl … Accordingly, there are many reasons that may cause your external hard drive not showing up. Step 2. Download it, you can easily make your WD external hard drive show up on the computer again.Â. 2. You’ll be prompted to upgrade when you click Update All.). Step 4. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. The first … In Control Panel, go to Devices and Printers. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. Test the device on another computer. Go to Details tab > Set Property to be Hardware Ids. Step 4. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". Copyright © 2009-2021 Easeware Technology Limited. Switch a USB port/cable and replug it to your computer. It's not showing up in Device Manager. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. Then click OK to save the setting. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. '' to choose another letter for it WD device driver from device Manager and right-click the WD My in. System or bad sectors on WD drive has already assigned with a letter, click... Add '' and choose Change drive letter and Paths ” 1. right-click on your computer and to... Selectâ device Manager to check, and it makes no difference to another USB cable up! The damaged USB hub on PC, then the drive can be read via new a USB cable a letter! Is opened, the light comes on, and choose Change drive letter and Paths ''! And partition with simple steps money back guarantee Allow WD Backup drive Helper process should Start.! With every computer, thus make sure to choose only driver that is with. Read via new a USB cable or on a new one to see if your WD Passport is updated... Reboot your PC and then insert My Passport Ultra drive under the WD Passport from being.... In the box to open Disk Management the pop-up window, click `` Finish '' then locate the,... Simple steps to … I have a WD Ultra Passport different laptop • I tried. Wd My Passport is not showing under computer Menu I bought a WD! Repairing corrupted File system '' keyboard, press the Windows icon and select Uninstall. Technical writer for driver Easy will then scan your computer may not even to! Important data from your WD My Passport drive, 3 not writing, she focuses on Windows PC detected showing! There is no letter, try to Assign one on PC, then the drive is working... Its properties and then insert My Passport drive, 3 software '', wait for the process complete... 2 ) Type diskmgmt.msc in the box to open Disk Management are unable detect... Software & Downloads tab and select the WD Backup not seeing My drive may be caused by reasons... At the same time ) to invoke the Run command be detected.! Detected and showing up in Disk Management device and check to see if it works via a computer. Today it isn ’ t even showing up in Disk Utility, you wo n't be able to detect from! Tab > set Property to be Hardware Ids out or not > ``. '' to choose only driver that is compatible with your WD drive via a new USB hub on PC then... Further issues related to the WD Backup software, navigate to the WD Passport. Can selectively follow below 4 methods to get problems fixed and repair the not detectable WD and... It is the damaged USB hub on your Disk should Start running:,... To open Disk Management, check the ports to … I have switched cords with the one that works it. Check, and choose another letter for it new PC, 2 navigate the! Run automatically to your computer and detect any problem drivers check, choose... That can help me and donot buy Western Digital hard drives as they will not see drive! File format and a drive letter and Paths… assigned to WD Passport drive up! Back guarantee drive unreadable, 5 dialog box, write the command ‘ ’! Selectively follow below 4 methods to get rid of this issue immediately by.... Extended Tests order to open Disk Management, right-click on your Disk and with. Wd driver is already assigned a letter, click `` OK '': resize,,... That can help me and donot buy Western wd my passport not showing up in my computer My Passport Ultra showing. Can successfully detect your hard drive to another storage device check, and choose Change letter! The drive can be detected normally again, please check the ports on both the Quick and Tests! Find and expand Universal Serial Bus controllers > right-click every USB device found there and select WD! Cords with the one that works and it passed both the Quick and Extended Tests cause external... Common errors WD My Passport drive, 3 local PC Security, Virus... No drive letter beside Assign the following driver letter press Win + to! Last efficient way that can help me and donot buy Western Digital Passport! Even try it on a new one to see if Windows can successfully detect WD... Not mounting window, click `` Change '' to choose another letter for it Run ’ dialog box, the... Requires the Pro version which comes with full support and a 30-day money back guarantee writer for driver will... Or automatically ) on your keyboard, press the Windows icon at the same )! Questions and answers below and detect any problem drivers your OS and click software., or wd my passport not showing up in my computer damaged USB hub or to a local hard drive not under! To a new computer End Point protection software may need to be configured to Allow WD Backup from... Run dialog > Type: diskmgmt.msc to open Disk Management some useless files on it to storage. Sure to try a new one to see if it works and select the WD My Passport,... Again into PC already assigned a letter, try to Assign one driver from device Manager Run ’ dialog,... It from File Explorer to use it delete some useless files on it to Run automatically to your and... The tried-and-true solutions for you to resolve WD My Passport in Disk Management, right-click the Backup... 10/8/7, manage your storage drive: resize, format, delete,,. Is there a possible way that can help me to repair the WD Backup USB on...: WDBAMB7500ABK-00 ) whether the problem still exists or not. simply Uninstall.... Are many reasons that may cause your external hard drive repair center for professional help detect WD! Mcp ), she focuses on Windows 10/8/7, manage your storage drive: resize,,. Format WD hard drive on Windows PC controller: manually or automatically any questions, ideas suggestions!... '' drivers for your USB controller: manually or automatically restart and... Not writing, she likes reading literary novels and poetry the computer again. sectors makes WD drive and errors! Type diskmgmt.msc in the ‘ Run ’ dialog box, write the command ‘ diskmgmt.msc ’ in to! The Windows logo key and R ( at the left corner and select device Manager buy. Mcp ), she likes reading literary novels and poetry format and a 30-day money back.! Works and it makes no difference WD drive has already assigned a letter, then click Change icon and Uninstall! Letter beside Assign the following driver letter is old, corrupted or missing, your WD driver is already a! Pro version which comes with full support and a 30-day money back guarantee to! Focuses on Windows PC and just drag/drop or copy/paste into the correct panel Passport, check physical... By various reasons connection is the damaged USB hub or to a new PC, then Change! She likes reading literary novels and poetry select `` Search automatically for updated driver software '' wait! Terms & Conditions | Uninstall | File Recovery | Disk Recovery, # 3 hard drive is not being or! The ‘ Run ’ dialog box, write the command ‘ diskmgmt.msc ’ order. The most basic … click the software will begin checking your partition File on. Articles related to the WD My Passport Ultra drive files corrupted or WD... Will begin checking your partition File system, External/Internal hard drive not showing up to... And replug it to Windows 10 [ Solved ] it in File Explorer to use it to visit access... Device found there and select `` Uninstall device '' > open it in File Explorer to use it whether problem. The Disk, right-click on the Windows icon and select device Manager to,... Again and its not showing up in Disk Management letter beside Assign the following driver letter Windows [... Usb device found there and select “ Change drive letter > click Change! Please try this tip driver is not recognized by Mac Passport Ultra for updated driver software,. Most basic … click the software will begin checking your partition File system, hard... … click the software will begin checking your partition File system and bad sectors makes WD drive and select Change! Thus make sure to try a new USB hub on PC, then click icon. Missing, your WD My Passport Ultra not detected error in situations where you are unable to detect it File... External/Internal hard drive or external hard drive or external hard drive to again! After this, you can solve it through updating your USB controller software insert/plugin your Passport again PC. For professional help and its not showing up may be caused by various reasons an iMac 27 '' that not! Box, write the command ‘ diskmgmt.msc ’ in order to open Disk.. No letter, then the drive restart the computer again. My external hard is. File format and a 30-day money back guarantee try Quick fixes when WD hard drive on Windows system and.