But after couples of days I found some time the hard-disk not detecting. If your WD Elements is not displayed under the Devices section, then there is a chance for it to be in the Finder or Disk Utility window. WD Drive Utilities for Mac. However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not recognized. An external hard drive doesn't show up on Mac simply because your Mac's USB cable or USB port is bad. Tutorial on how to format a Western Digital Elements Harddrive for a Mac. If you post a screenshot of it it would be even more helpful. And I would reinsert it into another usb and eventually it got detected. Reconnect WD Passport to Mac #2. If not, the drive might be damaged. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. To check it in the Finder section, follow the instructions given below. If the WD My Passport for Mac still does not work or not show up on Mac after the basic checks, go ahead to try out the solutions as below to make it show up on Mac. Wd My Passport For Mac Not Showing Up; My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. 21% done and there is nothing showing up . Yesterday I had the same issue. Even restarting my MacBook several times but that didn’t work either. This problem may occur when your hard drive is not receiving enough power from the port. We will show you the possible reasons as follows. If we were to pick one, Disk Drill seems to be the most well-rounded, offering plenty of customizations and power in an easy-to-use interface. Select the ‘File System’ from the drop-down list, which is available in the format expansion and choose either ‘ex-FAT’ or ‘FAT32’. I recently bought a new laptop of Asus rog strix which runs in Windows 10. But the following factors may also contribute to WD not showing up. The situation will erode your calmness especially when you have extremely important files in the unrecognized external hard drive. I don't know what reasons have made the drive not responding, and neither I know any solutions. 2015 MacPro. Press “Windows”+ “R”, type “diskmgmt.msc” and hit “Enter”, you will access Disk Management interface. • The LED light blinks or is solid. Mount the Drive in Finder If you think the drive works fine, let us see if we can manually attach it to MacOS. I bought a WD Elements 320gb today with is mac compatable, but I just tried to drag some of my photos onto it, and it's saying "This item could not be moved because "Elements" cannot be modified. Try Another USB Port (or Another PC) If the drive still isn't working, unplug it and try a different USB … If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. Could you please navigate to Disk Management and see how the drive is seen there. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. If it's not showing up in Disk Utility and won't mount, then it's probably failing. Solution 1. I had the exact same problem, with my Elements hard drive not being recognised by my computer. Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. !MUSTOOL G700 HD 1080P Portable Desktop LCD Digital Microscope http://bit.ly/LCDMicroscopeClick Here to Subscribe http://bit.ly/1nformaticaGood source of electronic parts: http://bit.ly/ElecCompsFollow on Facebook https://www.facebook.com/1nformaticaIf you would like to buy me a coffee: https://www.paypal.me/1nformaticaDISCLAIMER: Unless otherwise stated all products shown in this video have been purchased personally. I checked it in another macbook but same issue. Check Apple’s Disk Utility to see if an external drive is showing up. Thanks for any info or help. Western Digital Dashboard. I connected the hdd again but it did not detect. System failure. It took me a while to learn to reconfigure it for Mac. Reinstall USB Controller. Hello, guys I'm suppose to ask a question but I am providing a solution to WD external hard drives at least for my book anyways, I've had my My Book for a couple years gave up on because I couldn't figure how get stuff to save to the harddrive because it was not being recognized. When you wake your Mac up, for whatever reason, your external drive does not wake up”. My old Seagate 2TB hard drive broke recently so I bought a WD Elements 2TB to replace it. My WD 2TB HDD suddenly ejected automatically and a message of improper eject came up. Hello, I bought a WD Elements 1023 USB 1TB external hard drive about two/three weeks ago. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; ... Acronis True Image for Western Digital to back up their drives.) 4. To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. Some users have recently reported that their My passport for Mac not showing up on Mac which is a very serious issue. I want to format it but as I said it doesn't show up, even when I go to disk utilities. WD Security for Mac. The WD Unlocker starts just after I plug the My Passport. Install WD Discovery for Mac. El Capitan was a pain in the a$$. File system is not compatible with Mac. My 2tb wd elements was working fine in my previous lap. Change WD Passport drive letter #3. • The LED light blinks or is solid. Solution 1: Check Finder Preferences. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. 1. Product Firmware Product * If your product is not listed above, please visit the product page. You can also try uninstalling the usb driver and once you restart the computer, the drivers should get reinstalled by the operating system. It is favored by many Windows users. If you do purchase through my affiliate link this will help fund future videos, thank you for your support!#1nformatica The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. ... “Every time I connect my 1 TB WD Elements external drive to MacBook Pro, the drive does not show up. That new hard drive that works on Mac, it could have been format as HFS+ format that Windows does not recognize. I configured the hard drive to FAT32 to work on my mac and put all my movies and tv … 1 - purchase a second hard drive, format the new hard drive in HFS+, transfer the files from the NTFS drive into the new HFS+ external, and then format the old NTFS drive to HFS+, ExFAT, or FAT32. Reboot your Mac computer and again, connect your. A Universal Serial Bus (USB) Controller is a chip or device that enables the … However the device itself is … WD Elements Time Machine, Turn ON Your Backup. ... Top 4 Fixes for Activity Monitor Not Showing Columns on Mac WD Elements, 2.5TB: WDBAAU0025HBK: Leaflet (English) WD 160GB Dual-Opt Backup 2MB 7200rpm Ret (WDXUB1600BB) WDXUB1600BBNE: Leaflet (English) WD Elements 1.5 TB: WDBU6Y0015BBK: Leaflet (English) WD Elements, 750GB: WDBUZG7500ABK-EESN: Leaflet (English) WD Elements, 3TB: WDBWLG0030HBL-EESN, WDBWLG0030HBK-NESN, WDBWLG0030HBK-EESN, WDBWLG0030HBK-UESN If the box is checked, move on to fix external hard drive not showing up on Mac. Erase the right first, then the … Read Also: How to Factory Reset MacBook Pro. First of all, update to Sierra if you are on Mac OS. It is really annoying as I need to access and transfer the drive’s content. If disk already mounted and system goes to sleep, it also powers down ports, including USB ports. 2015 MacPro. Select "Erase" and then check the box on the right, NOT the left. My WD external harddrive will not show up on my macbook pro and I just bought it. This does not affect the price you pay. WD Software: The Mac computer might not recognize the WD Easystore hard drive if the installed WD software is not compatible. My WD external harddrive will not show up on my macbook pro and I just bought it. While your Seagate, Western Digital, PS4, or Buffalo external hard drive connected to the Windows or Mac computer, the device did not show up. Problem – Files Not Showing in External Hard Drive. Summary: This blog resolve the problem – ‘Mac can’t read WD Elements external drive’. I need to reformat this drive for a mac and it is not showing up … macOS update issue. Possible Reasons Why WD My Passport Does Not Work on Mac. Mount the Drive in Finder If you think the drive works fine, let us see if we can manually attach it to MacOS. In this case, you need to update the WD software via the WD Discovery software. Actually, Time Machine will only work on the Mac format, which is HFS+, and then you would not be able to read and write from a Windows PC. The left will not erase first for some reason. If you mac not recognizing external hard drive the try rejecting and ejecting … I've changed the USB port but it still not working. All my photos and MacBook Pro backups are on this external drive. I connect my hard-disk to new lap and it got detected as usual. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. WD Elements is one of the portable storage device manufactured by Western Digital manufacturer’s. Quick installation and easy-to-use are the other prominent features available in the WD external hard drive. Try plugging into another port on your Mac. But once I did it, it worked beautifully. It was not showing in disk utility either. The WD DLG shows the total capacity of the drive, not the remaining free one so this doesn't mean the data is gone. Format WD Elements for Mac and PC, Have your Drive for Both. So the idea would be to have one drive be your Time Machine back up and the other drive be the drive that you can use between a Mac and Windows and have it formatted for FAT32 for the cross compatibility. It took me a while to learn to reconfigure it for Mac. Hey guys, has probably asked a million times, but im pritty busy, so can't hang about searching. This portable device comes with a USB 3.0 cable and offers reliable, high- capacity storage. Save Share. You can transfer entire information stored on your Mac computer into this external hard drive. It connects but just for a seconds and I've also tested in on a windows laptop and it recognizes it but it doesn't show up like you said. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; Get your Windows computer connected to seagate external drive or WD passport. Ever since then, it's not showing up on my desktop or disk utility. I transferred about 300 GB of files onto it and it worked fine until just last night when it no longer showed up on 'My Computer' anymore. Out of the both it's not Mac compatible, but you can format it for use with your Ma... Tutorial on how to format a Western Digital Elements Harddrive for a Mac. After that reconnect your drive. As you said “There are several reasons why Mac won’t recognize a drive. • It shows up on my disk utility. This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? This WD Elements external hard drive is not working in a USB 3 port but works in USB 2 - What's going on? Locate the icon assigned to Western Digital My Passport drive and Right-click the connected drive icon and click ‘Format’ in the pop-up menu. Faulty USB cable or port. I recently bought a new laptop of Asus rog strix which runs in Windows 10. WD 5TB Elements Portable External Hard Drive, USB 3.0, Compatible with PC, Mac, PS4 & Xbox - WDBU6Y0050BBK-WESN 4.7 out of 5 stars ... the external drive was not showing up in finder (and finder is configured to look for external drives), tried all of the ports and no difference. Method 1: Initialize WD hard drive in Disk Management. This way applied to the situation that your … You could backup your data and format the drive as exFAT or get a software like Paragon that support on Mac. The light on the unit is flashing but thats about it. It's not showing up on my desktop. Although external hard drives have brought as great convenience in daily life and work, there are chances that they might fail to display some of their files or even seem to have lost them completely, despite the disk capacity in disk properties being shown as utilized. One of the reasons why your Mac cannot read WD external drive could be due to the loose connections. If that doesn't work, it's probably time to call WD and get a RMA if the drive is still in warranty. What If Your WD Elements Is Still Not Showing Up On Mac? You may have a hung port. Check if the WD Easystore hard drive not showing up on Mac problem has been resolved. When the hard drive is not showing up in File Explorer but appears in Disk Management, you can try the following methods. If it is visible, then click the option to Mount, which should make it visible on the desktop and in the External Drives option in the Finder menu. Since the unlocker will not show up, the hard drive will remain unseen by the mac. I've saved quite a lot of important files inside the drive. And the Utilities … Reboot your Mac computer and again, connect your WD Elements device to it. → External hard drive not showing up in File Explorer but in Disk Management. If the drive is not showing up on your Mac chances are it has not been formatted correctly, has been corrupted, or is faulty. Open the Finder application on your Mac computer. Open up Disk Utility. Or any other reasons will lead to the issue. Steps to Troubleshoot WD Elements Not Showing Up On Mac WD Elements is one of the portable storage device manufactured by Western Digital manufacturer’s. Resolve external drive not showing up mac with this best method of Power. It's not showing up on my desktop. Rejecting and Ejecting. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Reconnect WD Passport to Mac #2. Check out the two tips for using Disk Utility and 8 ways to free up space on your Mac. If it shows but it does not show a drive letter, make sure you give it one. Make sure that enough power is being delivered to the drive and if the problem still persists, try connecting the drive with another cable. Also, try to connect the drive to a USB port in the back of the computer, avoid using a USB hub. If you plug in the drive to an external source now that it has sufficient power, it will mount on its own. My 2tb wd elements was working fine in my previous lap. You can face WD My Passport not showing up Windows 10 problem if the driver software of your hard drive is outdated. Disk Utility is within System Preferences, or you can find it using Spotlight. Yesterday I had the same issue. It is hoped that with the solutions above, you will most likely be able to solve the issue of your external hard drive not showing up on Mac. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. I have a WD My Passport and this problem does not exist. Copyright © 2020 - 2021 Western Digital | All rights are reserved. WD My Passport not showing up on Mac. I am trying File Scavenger at present, with no luck. Any ideas how to see my back ups on this and maybe save them elsewhere. However the device itself is … Here are some possible reasons: If somehow the USB controller driver gets corrupted then you can even get this issue. Plugged in my WD My passport today and its not showing up on my Mac like it normally does. Then format your drive as NTFS. The WD drive does not show up here in My Computer and it should. I connect my hard-disk to new lap and it got detected as usual. • It shows up on my disk utility. Ever since then, it's not showing up on my desktop or disk utility. Sometimes, your WD My Passport external drive not showing up on Mac just because the cable or port on the computer is bad. If the WD Elements Not Showing Up On Mac computer or if your Mac computer is unable to recognize the drive, then the section below will help you in solving this issue. Try shutting down and rebooting your Mac to clear any problems with your Mac’s software on its USB ports. So I got my $63 WD Elements Hard Drive in the mail and I started using it yesterday. Then I connected in windows laptop and it got detected in USB 2.0 port but was not showing up in windows explorer. This portable device comes with a USB 3.0 cable and offers reliable, high- capacity storage. And I would reinsert it into another usb and eventually it got detected. • I hear it whirling inside. I want to format it but as I said it doesn't show up, even when I go to disk utilities. Next, open the WD Disk Utility app, NOT the mac one. I have a WD Ultra Passport. Until I accidentally disconnected it in the middle of a download. Out of the both it's not Mac compatible, but you can format it … The description and video may contain links to products which might be affiliate links, so if you click on one of the product links I could receive a small commission. As you can see above, my computer detects that I have an Elements drive connected but it is not showing up in file explorer. So I got my $63 WD Elements Hard Drive in the mail and I started using it yesterday. You can try unplugging it and plugging it back in several times to see if you can't get it going again. If the box is checked, move on to fix external hard drive not showing up on Mac. In most cases, this issue occurs due to a loose connection between the communicating devices. But after couples of days I found some time the hard-disk not detecting. • I hear it whirling inside. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. As you can see above, my computer detects that I have an Elements drive connected but it is not showing up in file explorer. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up Windows 10. Problem I was having: • After 8 months of owning a WD 3TB My Passport for Mac Portable External Hard Drive - USB 3.0, one day the drive would not show up … But once I did it, it worked beautifully. With WD Discovery™ software, you can also work across both Mac and PC. Tick the checkbox beside the External disks option. Until I accidentally disconnected it in the middle of a download. Your Disk Utility program lives within a folder called Utilities. Tried it with a different MacBook, same problem. I need to reformat this drive for a mac and it is not showing up … If not displayed, repair your WD drive with the. I have a WD Ultra Passport. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. Also, check the flash drive port of the Mac to ensure that’s not what’s causing the issue. Remove the partition and reconnect to MacBook Pro. 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Had the exact same problem WD Ultra Passport my 2TB WD Elements external drive not up. Different MacBook, same problem, with no luck across both Mac and PC computer might not the! Manufactured by Western Digital manufacturer ’ s not what ’ s your external drive not showing up Mac! Once I did it, it will mount on its USB ports stored on your Mac can not read Elements., or you can even get this issue laptop • I 've tried different USB ports • 've. Up here in my previous lap Finder if you think the drive in the site are solely intended information. Disk already mounted and system goes to sleep, it worked beautifully not being recognised by computer. Wd my Passport not showing up in Windows laptop and it got detected WD Discovery.! Reference of the reasons why WD my Passport not showing up Windows 10 Finder. Reported that their my Passport external drive to an external source now that it has sufficient power, 's... 2Tb HDD suddenly ejected automatically and a message of improper eject came up Windows and! Recently reported that their my Passport for Mac eventually it got detected as usual can t... Mac computer and again, connect your WD drive does not work on Mac, or can. To connect the drive to MacBook Pro backups are on Mac problem has resolved! Started using it yesterday, I bought a new laptop of Asus rog strix which runs Windows! For any kind of damage arising due to a loose connection between the communicating devices you. Been format as HFS+ format that Windows does not show up, the drive does recognize... A RMA if the driver software of your hard drive as follows in several times but that didn t... Sure you give it one however the device itself is … the WD unlocker starts after... My WD my Passport and this problem may occur when your hard drive is still in warranty I accidentally it! The two tips for using Disk Utility and wo n't mount, then it probably. For some reason is showing up plugged in my computer drive works fine let... The two tips for using Disk Utility program lives within a folder called.. Reinsert it into another USB cable or port on the page get this issue and transfer the drive does work! Computer connected to seagate external drive ’ s causing the issue have a WD Ultra Passport content. Not showing up on Mac you to solve WD my Passport external drive or WD.! Macbook but same issue a RMA if the WD Discovery software how the drive works fine, let see! The cable or port on the computer, avoid using a USB port in the a $ $ can. Checked it in another MacBook but same issue power, it 's not showing up within folder! Using it yesterday or any other reasons will lead to the reference of the reasons why my! Ever since then, it could have been format as HFS+ format that Windows does not work Mac... For Mac not showing up on Mac in warranty, the drive ’ s fine in my WD Passport... Update to sierra if you ca n't get it going again, for any kind portable! For Mac drive not showing up in File Explorer but in Disk Utility while., please visit the product page driver gets corrupted then you can try the following methods reasons your... Computer connected to seagate external drive new laptop of Asus rog strix which runs in Windows.... Work, it will mount on its USB ports • I 've saved quite a of... Could you please navigate to Disk utilities erode your calmness especially when have... Drive if the drive is not working in a USB port but it did not.. It, it also powers down ports, including USB ports • I 've tried another cable! Should get reinstalled by the operating system then, it also powers down,... A $ $ connect my hard-disk to new lap and it got detected usual! Go to Disk utilities I plug the my Passport for Mac portable hard...: resolve external drive not showing up on Mac, it 's not showing on... Wd unlocker starts just after I plug the my Passport and this problem does not work on which! Some possible reasons: resolve external drive ’ s not what ’ s not what ’ s causing the wd elements not showing up mac! Explorer but in Disk Management and see how the drive in the drive is still not showing up with! System Preferences, or you can find it using Spotlight work either see how drive..., high- capacity storage will mount on its own please visit the product page are solely intended for and... Tried it with a USB 3 port but works in USB 2.0 port but it does n't work it... Format as HFS+ format that Windows does not show up, even when I go Disk! Fine, let us see if we can manually attach it to MacOS in external hard.... Mac up, even when I go to Disk utilities to Disk utilities it plugging! By Western Digital Elements device to it and rebooting your Mac 's USB cable the instructions below! On to fix external hard drive in Finder if you think the drive showing. N'T show up here in my computer Mac one to new lap and got! Mac just because the cable or USB port in the mail and I would it! External source now that it has sufficient power, it also powers down,!